The mPROMISYS platform allows all data of interest relating to the different airport services to be recorded, it can then be accessed from any PC connected to the service level monitoring database in order to:
- Record control data of the required service to PDA mobile devices.
- Synchronise all of this information, in real time if necessary, via wifi or GPRS communication. It can also be done in “batch” mode (offline) at the end of each day.
- Exchange messages between a central control console and the different service operators equipped with PDA mobile devices.
- Assign tasks and monitor their evolution in real time from the central control console.
- Generate all types of reports and statistics such as a summary of the assistance offered, filtering the results into any areas of interest.
The mPROMISYS platform has two main objectives:
- To allow objective monitoring of the developed service
- To measure the service quality levels being offered
All of this is carried out via the recording of control indicators and the creation of personalised reports and statistics that show the control panels of the developed service.
The mPROMISYS offers restricted access via the use of usernames and passwords, and offers different options menus in function of the type of profile logged into the system at any given moment.
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